Shipments and returns
By ordering from Kainuun Puukko customer commits to observe these terms of delivery.
1. Customer must be at least 18 years old, or older.
2. Return policy
Contact us before returning your products.
The Knife is delivered as a finished product. The Customized knife will be delivered within a month after we have received payment. We post our products as soon as possible. If there is a delay in delivery we will contact the customer. Packages are shipped via Posti EMS (express mail service) with tracking. We will provide you with a link to track your package online.
Shipping fees include handling and packing fees as well as postage costs. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
4. Incorrect customer info
We won't deliver orders if there is mistakes or missing information in customer info.
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